Terms and Conditions

Please see our Terms and conditions found on our main website at www.medwayinn.com - BOOKING POLICY: is £10.00 per head You may be charged this fee in case of a no-show or late cancellation. CANCELLATION POLICY: You can cancel until 2 days before your reservation without being charged. You may be charged in case of later cancellation. Please note, no payment will be taken from your card for a booking

We do not store credit card details nor do we share customer details with any 3rd parties.
We use DOJO to collect and process transaction information.

Sorry we do not deliver. for Ruby's please visit www.rubysatthemedwayinn.com

As our products are perishable and prepared to order, we typically do not offer refunds or exchanges for items that have been consumed. However, if you experience an issue with your order, please bring it to our attention during your visit, and we will make every effort to address it in a satisfactory manner.

Customers must be of legal drinking age to order and consume alcoholic beverages. Valid identification may be required.

If you have any questions or concerns about our terms and conditions, please contact us - details can be found on our main website. www.medwayinn.com